Gaming is for fun, not stress. 990x believes every player deserves to play in a safe environment. Follow our responsible gaming guidelines and enjoy a healthy, happy gaming experience.
990x is more than just an online gaming platform — it's a responsible community. We believe responsible play means staying aware of your limits, being smart about how you spend your time and money, and treating gaming as a healthy form of entertainment.
Online gaming is growing rapidly in Bangladesh. In this expanding market, 990x wants every player to game responsibly. Play for fun — but never let it become a source of addiction, financial hardship, or family conflict. That is the core message behind our responsible gaming commitment.
Responsible gaming doesn't mean playing less or enjoying yourself less. It means getting the most out of every session with the right mindset and within the right boundaries. With all the tools 990x offers, you can maintain a balanced gaming lifestyle.
990x's responsible gaming program is built on several core pillars. These principles are reflected in every decision we make on the platform, and player protection is our top priority.
We don't always notice when recreational gaming starts to become a problem. Stay alert to the warning signs below. If more than one applies to you, it's time to seek help.
Using money meant for bills, rent, or food to gamble, or borrowing to place bets.
Spending far more time gaming than planned, skipping sleep or work.
Withdrawing from family and friends and hiding your gaming activity.
Trying to recover losses by placing larger bets after a loss.
You feel irritable, restless, or distressed when you're unable to play.
You need to bet more and more money to get the same level of excitement.
990x gives every player the power to control their gaming experience. Our platform offers a range of effective safety tools you can use at any time.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded.
Set a time limit for your gaming sessions in advance. Once the time is up, your account will automatically go on a break.
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 90 days.
Periodic on-screen reminders will show how long you have been playing and how much you have spent.
Once you've lost a set amount, betting will automatically stop.
Option to suspend or permanently close your account for the long term — no questions asked.
Setting limits on 990x is simple. Go to your account settings and set your preferred limits at any time. Reducing a limit takes effect immediately, but increasing one requires a waiting period — this is intentional, and designed to protect you.
| Limit Type | Duration | Time to Take Effect | Cancellation Pending |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | 7 Days |
| Loss Limit | Daily / Weekly / Monthly | Instant | 7 Days |
| Session Time Limit | Per Session | Instant | 24 Hours |
| Cooling-Off Period | 1–90 Days | Instant | At the End of the Period |
| Self-Exclusion (Temporary) | Up to 6 Months | Instant | 30 Days After Expiry |
| Self-Exclusion (Permanent) | Indefinitely | Instant | Not Applicable |
Log in to your 990x account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the Settings menu.
Deposit, loss, session time, or self-exclusion — choose the type of limit that suits your needs.
Enter your limit amount or duration and click the "Confirm" button.
Once the limit is in effect, a confirmation message will be sent to your registered number.
Self-Exclusion is the most powerful Responsible Gaming tool available. If you feel that gaming is having a negative impact on your life and you need a short break or a longer time away, Self-Exclusion is the right option for you.
Once self-exclusion is activated on 990x, you will no longer be able to log in to the platform, receive any bonus offers, or receive any marketing communications. Our support team will guide you regarding any balance remaining in your account during this period.
The minimum age to participate on 990x is 18. This isn't just a legal requirement — it's our ethical responsibility. We follow strict verification processes to keep minors away from gaming.
Gaming addiction is a real issue, and seeking professional help is completely normal. 990x won't leave you to face it alone — our support team is always here for you.
If you or someone you know may be struggling with a gaming addiction, don't wait to get help. Hiding the problem only makes it worse — getting support at the right time can change lives.
Contact us for any questions or assistance related to responsible gaming.
Responses are typically received within 2 hours.
Here you'll find answers to the most frequently asked questions about 990x's responsible gaming program.
Join 990x and enjoy a healthy, fun gaming experience using our responsible gaming tools. You set your own limits.